Effective Date: February 2026
Students who cancel enrollment before the first day of class will receive a full refund minus a $100 administrative fee.
Students who withdraw during the first week of instruction will receive a refund of 90% of tuition paid, minus registration and material fees.
Students who withdraw after the first week but within two weeks will receive a refund of 75% of tuition paid, minus all fees.
Students who withdraw after two weeks will receive a pro-rated refund based on the percentage of the program completed, minus all fees. No refunds will be issued after 60% of the program is completed.
All refund requests must be submitted in writing to info@pivotalinstitute.com. Refunds will be processed within 30 business days of the withdrawal date.
- Registration fees
- Material fees for items already provided to student
- Equipment already distributed
- Books and supplies issued to student
In cases of medical emergency or military deployment, special consideration may be given. Documentation is required.
All tuition and fees paid, excluding nonrefundable fees, will be fully refunded should a cancellation request be made within 72 hours of signing the enrollment agreement.
For refund inquiries, please contact:
Pivotal Institute Solutions
4290 Bells Ferry Rd Ste 134 #3025
Kennesaw, GA 30144
Phone: (404) 374-9322
Email: info@pivotalinstitute.com
